At 99bom, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program is built to protect every Filipino player — because your well-being comes first, always.
Six pillars that define how 99bom protects players and promotes healthy, responsible gaming habits.
No one under 21 years of age is permitted to register or play on 99bom. We verify age during registration and KYC, and we take underage gambling prevention very seriously.
Players who feel they need a break can activate self-exclusion directly from their account dashboard — temporarily or permanently. We honor all self-exclusion requests without question.
Set your own daily, weekly, or monthly deposit and loss limits. Once set, limits can only be decreased immediately — increases require a cooling-off period to prevent impulsive decisions.
Set reminders or hard limits on how long you play in a single session. When your time is up, 99bom will notify you and, if you've set a hard limit, automatically end your session.
Regular on-screen reminders show you how long you've been playing and how much you've wagered during your current session, helping you stay aware and in control at all times.
Our support team is available around the clock to assist with responsible gaming concerns, account restrictions, or referrals to professional help. You are never alone in this.
Every 99bom player has access to these tools directly from their account dashboard — no need to contact support to activate them.
Cap the total amount you can deposit into your 99bom account per day, week, or month. Limits take effect immediately when reduced, and require a 7-day cooling-off period when increased.
Set a maximum amount you're willing to lose within a defined period. Once your loss limit is reached, you will be unable to place further bets until the limit period resets.
Define the maximum duration of a single gaming session. You'll receive a warning as you approach your limit, and the session will end automatically when the time is reached.
Take a short break from gaming — 24 hours, 48 hours, or up to 30 days. During a cool-off period, you cannot log in or place bets, giving you space to reassess your gaming habits.
For players who need a longer break, self-exclusion blocks access to your 99bom account for a minimum of 6 months up to 5 years, or permanently. Contact support to activate this option.
Receive pop-up reminders at intervals you choose — every 30, 60, or 90 minutes — showing your session duration and net gaming activity so you always know where you stand.
Problem gambling can affect anyone — from Makati professionals to students in Cebu or Davao. Recognizing the early signs is the first step toward getting back in control. If any of the following sound familiar, it may be time to use our responsible gaming tools or seek support.
Answer honestly. This is just for you — nothing is submitted or stored. Tick any statements that apply to your gaming behavior over the past 30 days.
Simple habits that keep gaming fun and prevent it from becoming a problem — straight from the 99bom responsible gaming team.
In the Philippines, casino-style gaming is legally restricted to individuals who are 21 years of age or older. This rule exists to protect young Filipinos from the potential harms of gambling before they have the maturity and financial independence to make fully informed decisions.
99bom strictly enforces this age requirement. During registration, all players must confirm they are 21 or older. Our KYC (Know Your Customer) verification process requires government-issued ID — such as a Philippine passport, SSS ID, UMID, or driver's license — to confirm your age and identity before any deposits or withdrawals are processed.
If we discover that a player is under 21, their account will be immediately suspended, all funds will be frozen pending review, and the matter will be reported to the appropriate authorities. We do not make exceptions to this rule.
We make these commitments to every Filipino player on our platform:
You are not alone. These resources are available to Filipino players who need support with problem gambling.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who need support. Contact PAGCOR directly through their official government channels for assistance.
The National Council on Problem Gambling (NCPG) offers confidential support, counseling referrals, and resources for individuals and families affected by problem gambling across the Philippines, including Metro Manila, Cebu, and Davao.
Our dedicated responsible gaming support team is available 24/7. Reach us at [email protected] to activate account restrictions, request self-exclusion, or simply talk through your concerns. All conversations are handled with complete confidentiality.
99bom is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Use our tools, know your limits, and keep gaming fun.