Your privacy matters to us. This policy explains exactly what personal data 99bom collects, how we use it, and the rights you have as a player under Philippine data privacy law.
Six core principles that guide how 99bom handles your personal information every single day.
All data transmitted between your device and 99bom is protected by TLS encryption. Your account credentials and financial details are stored using industry-standard security protocols.
99bom does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the 99bom platform and your experience on it.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. 99bom makes exercising these rights straightforward.
We only collect the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with our legal obligations under Philippine law.
This policy is written in plain, accessible English so every Filipino player can understand exactly what data we hold and why. No hidden clauses, no confusing legal jargon buried in fine print.
99bom retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws and regulations.
This Privacy Policy ("Policy") describes how 99bom ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the 99bom online casino platform at 99bom.net and all associated services (collectively, the "Platform").
99bom is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No . 10173) and its Implementing Rules and Regulations, as well as internationally recognized data protection standards.
By registering an account or using the 99bom Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
99bom collects personal data in the following categories, depending on how you interact with the Platform:
99bom uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact details |
| Identity verification (KYC/AML compliance) | Identity data, government ID, financial data |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Gaming activity data, technical data |
| Customer support and dispute resolution | Communications data, account data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Responsible gaming monitoring and intervention | Gaming activity data, account data |
| Sending promotional offers (with consent) | Contact details, marketing preferences |
| Legal and regulatory compliance | All categories as required |
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, 99bom processes your personal data on the following legal bases:
99bom shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, identity verification services, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
99bom may disclose your personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies (including PAGCOR and the Anti-Money Laundering Council) where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 99bom's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the new entity prior to the transfer taking effect.
99bom does not sell, rent, or otherwise commercially exploit your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment.
Cookies are small text files placed on your device when you visit the 99bom Platform. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use our Platform so we can improve it.
You can control non-essential cookies through your browser settings or through the cookie preference center available on the 99bom Platform. Please note that disabling certain cookies may affect the functionality of the Platform.
99bom implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 99bom will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
99bom retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AMLA and PAGCOR regulatory requirements |
| Financial transaction records | 7 years after transaction date | Philippine tax and AML obligations |
| Gaming activity logs | 3 years after account closure | Dispute resolution and regulatory compliance |
| Customer support records | 3 years after last interaction | Dispute resolution and service improvement |
| Marketing preferences | Until consent withdrawn or account closed | Consent-based processing |
| Technical/device logs | 12 months | Security monitoring and fraud prevention |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 99bom. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 15.
You have the right to request a copy of the personal data 99bom holds about you, along with information about how it is being processed. We will respond to access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.
The 99bom Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing casino-style gaming. 99bom does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 99bom Platform, please contact us immediately at [email protected].
99bom primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers, including cloud infrastructure providers and game software suppliers, may process data in other countries.
Where personal data is transferred outside the Philippines, 99bom ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or transfers to countries recognized as providing adequate data protection.
By using the 99bom Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
The 99bom Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the 99bom Platform and does not cover the privacy practices of any third-party websites or services.
We encourage you to review the privacy policies of any third-party services you access through or in connection with the 99bom Platform. 99bom is not responsible for the privacy practices or content of third-party websites.
With your consent, 99bom may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, special events, and other offers relevant to your 99bom experience. We will only send marketing communications where you have opted in to receive them.
You may withdraw your consent to receive marketing communications at any time by:
Please note that withdrawing consent to marketing communications does not affect the lawfulness of processing carried out before withdrawal, and you will continue to receive essential service communications (such as account security alerts and transaction confirmations) regardless of your marketing preferences.
99bom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 99bom protects your personal data.
Your continued use of the 99bom Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 99bom, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on your rights and how to file a complaint, please visit the NPC's official website.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page.
Your data is safe, your privacy is protected, and your gaming experience is fair. Join Filipino players across Manila, Cebu, Davao, and Quezon City on the 99bom platform today.